Effective Date: January 2025
Alpheento LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when you interact with our website and services.
Effective Date: January 2025
Alpheento LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when you interact with our 10DLC messaging services.
When you interact with our 10DLC messaging services, we may collect:
Personal Information: Your name, phone number, email address, or any other details you provide when signing up.
Message Data: Text messages sent to and from our services, including content, timestamps, and delivery reports.
Usage Data: Information about how you interact with our messaging service, such as opt-in/opt-out requests.
We use your information to:
Deliver messages you’ve opted in to receive.
Provide customer support and address inquiries.
Monitor and improve our services.
Comply with legal and regulatory requirements.
We will not sell, rent, or share your information with third parties except as outlined in this policy or required by law. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You will only receive messages from us if you explicitly opt in.
You can opt out at any time by replying with “STOP” to our messages or contacting us directly.
We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
We may share your data with:
Legal authorities, if required by law or to protect our rights.
Access and Update: You can request access to or correction of your personal information.
Deletion: You may request the deletion of your data, subject to legal and contractual obligations.
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
We may update this policy periodically. The latest version will always be available on our website, and significant changes will be communicated directly to users.
If we collect biometric information, such as fingerprints or facial recognition data, we comply with the Illinois Biometric Information Privacy Act (BIPA) by:
Informing you in writing and obtaining your consent before collecting biometric data.
Storing and transmitting biometric data securely.
Retaining biometric data for no longer than three years or until the purpose for collecting the data has been satisfied, whichever occurs first.
Providing you with a written policy on our biometric data practices upon request.
Under the Illinois Personal Information Protection Act (PIPA), you have the right to:
Be informed about the categories of personal information we collect and the purposes for which it is used.
Request access to and correction of your personal information.
Request deletion of your personal information, subject to legal and contractual obligations.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by filling out our contact form.