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Industry · Multifamily Housing

Smart apartment buildings, designed and installed by one team.

Multifamily is one of our largest verticals. Mobile access, smart thermostats, video intercoms, resident-app platforms, and the support to keep all of it running — for properties across the St. Louis metro and beyond.

Overview

Why multifamily tech is different from every other install.

A modern apartment community competes on amenities. The pool, the gym, and the granite countertops have been table stakes for a decade. What's changed is that residents — especially Millennials and Gen Z — now expect their apartment building to feel like a smart home the moment they sign the lease. Mobile-credential access at the front door and unit door. App-controlled thermostat. Video intercom that rings their phone. Package lockers that work. None of these features were possible at any reasonable price five years ago. All of them are now affordable, and the buildings that deploy them lease faster, renew at higher rates, and operate cheaper.

The challenges we hear

The multifamily problems we solve at scale.

These are the problems that show up on the first multifamily walk-through — leasing office to rooftop amenity.

The challenge

High operating costs from inefficient HVAC
Older buildings run HVAC on static schedules that don't reflect actual occupancy. Vacant units waste thousands per year per building. Per-unit smart thermostats with vacancy automation routinely cut 15–25% off utility costs.

How we approach it

See the relevant solutions below — every challenge maps to one or more of our eight integrated solutions, delivered by one team.

The challenge

Move-out turn-time hurting occupancy
Traditional fob systems mean every move-out requires rekeying or fob retrieval — usually half a day of property-manager time. Mobile-credential systems revoke instantly. Turn-day work drops from hours to minutes.

How we approach it

See the relevant solutions below — every challenge maps to one or more of our eight integrated solutions, delivered by one team.

The challenge

Resident complaints about deliveries and visitors
Buzzer intercoms don't work when residents aren't home. Carriers skip buildings they can't get into. Package rooms overflow. Modern video intercoms and package lockers solve all three problems in one project.

How we approach it

See the relevant solutions below — every challenge maps to one or more of our eight integrated solutions, delivered by one team.

The challenge

Competitive pressure from new construction
New construction increasingly markets "smart apartment" features. Existing properties competing for the same tenants need the same or comparable features to lease at the same rates.

How we approach it

See the relevant solutions below — every challenge maps to one or more of our eight integrated solutions, delivered by one team.

The challenge

Front-desk staff drowning in routine tickets
Without modern intercoms and resident apps, front-desk staff spend hours per day on buzz-ins, thermostat complaints, and "I can't get in" calls. Each of those is automatable.

How we approach it

See the relevant solutions below — every challenge maps to one or more of our eight integrated solutions, delivered by one team.

The challenge

Aging access systems past end-of-life
Many properties run access control installed 10–20 years ago. Replacement parts are scarce. Vendor support has ended. The risk of a complete failure grows monthly.

How we approach it

See the relevant solutions below — every challenge maps to one or more of our eight integrated solutions, delivered by one team.

How our solutions help

The multifamily projects we design and install.

Most multifamily projects bundle three or more solutions. Hover any card to see the full page.

How we start

Every project begins with your specific scenario.

Not generic templates. Not boilerplate decks. Bring us the building you’re actually trying to fix — we design from there.

Tell us your scenario
Bring us the project you're actually planning — building size, current tech, what's working, what's not. We'll design around your real constraints, not a generic template.
NextSchedule a walk-through. No commitment.
Ask for references
After the walk-through, we'll connect you with property owners and operators in your industry who can speak to their experience working with us. Direct conversation, not a polished case study.
NextReferences within a week.
See live installs
Want to see the tech running in a real building? When schedules align, we arrange visits to recent installs in your category. Talk to the people running the systems, not the people selling them.
NextSite visits arranged when possible.
Compliance & considerations

What multifamily owners need to know before we start.

Multifamily-specific requirements we plan around from day one — occupied units, resident schedules, leasing calendars.

Fair housing considerations

Smart-apartment features must be available to all residents — including those without smartphones. We deploy mixed credentials (mobile + physical card/fob) and ensure no resident is forced into a digital-only flow.

Accessibility standards

Intercom panels, package lockers, and access readers must meet ADA height and reach requirements. We specify and install to compliance specs.

PMS integration data handling

Resident data flowing between Yardi/RealPage/AppFolio and the access platform should follow industry data-handling practices. We configure integrations to minimize data exposure.

Camera placement and privacy

Cameras avoid in-unit and bathroom areas. Common-area placement is scoped to typical reasonable-expectation-of-privacy standards. We document camera locations as part of project handoff.

FAQ

Frequently asked questions

Questions we get on the first multifamily walk-through — leasing, resident-app, turn-day, and CapEx.

Yes. Most multifamily work is phased by building, floor, or stack. Residents are never locked out; phases are communicated in advance and coordinated to lease cycles where possible.

Yes. Salto, ButterflyMX, and Livly all integrate natively with the major property-management platforms. New residents auto-provision; departing residents auto-deprovision.

They get a physical credential (key card or fob). Salto and ButterflyMX both support mixed deployments. The smart features stay available to residents who want them.

Most owners include it as a building amenity covered in the operating budget. Some operators add a small monthly "smart amenity fee" to the lease; residents typically pay because the convenience is visible.

Most smart-apartment deployments pay back in 18–30 months. The drivers are operating cost reduction (5–30% on HVAC), reduced move-out turn-time, reduced front-desk staffing, and lease-rent premiums on smart-equipped units (industry research shows 10–20%).

Yes. Access usually comes first (fastest payback). Thermostats and intercom in phase two. Resident app is most valuable once multiple systems integrate.

Package locker system sized to delivery volume. Carriers drop directly. Residents pick up with an app code. Most properties replace the existing package room entirely.

Yes. We handle communications, app onboarding, in-person Q&A in the lobby, and first-week support calls. Property managers don't become the help desk.

New construction is easier in some ways — we can design cabling and infrastructure during build. Bring us in at the design phase.

Your next move

Want to talk about technology for your multifamily housing property?

Free consultation. We'll come walk the space, listen to what you're trying to fix, and tell you what's possible at three different price points.

☎ Call (618) 685-0881 Contact us →