Privacy Policy.

This policy explains what data Alpheento collects when you visit our website, fill out a form, or contact us — and what we do with it. Plain English, no legal padding.

Who we are

Alpheento is a building-technology integrator headquartered in Maryville, Illinois. We can be reached at [email protected] or (618) 685-0881.

What we collect

When you fill out a form: your name, email, phone number, and whatever project details you choose to share.

When you visit the website (with your consent): standard anonymous analytics — pages viewed, how long, device type, referring source. Used to improve the site. We do not track you across other websites.

Cookies: a small number of essential cookies to make the site work. Analytics cookies only with your consent (you'll see a banner when you arrive).

We do not collect or store payment information through this website.

What we do with it

Forms: we reply by email. We may follow up by phone if you provided one. If you become a client, we use your information to deliver the project and maintain the relationship.

Analytics: we look at aggregate trends to understand which pages are useful and where visitors leave. We do not use this data to build profiles about you.

We never sell your information. Ever.

Who we share it with

• Our email provider (xCloud Mail Delivery) to deliver your form submission to our inbox.
• Our hosting provider (xCloud) which sees standard server logs.
• Our analytics provider (Google Analytics, when consent is given) which sees anonymized visitor behavior.
• Otherwise, no third parties. If that ever changes — for example, integrating a CRM — we'll update this policy.

Your rights

Under U.S. privacy frameworks (CCPA where applicable, GDPR for any EU visitors) you have the right to:

• Know what we have on file about you.
• Request a copy.
• Request that we delete it.
• Withdraw consent for analytics at any time.
• Opt out of communications by replying to any email or calling us.

To exercise any of these rights, email [email protected]. We respond within 5 business days.

How we protect your data

Form submissions are sent over HTTPS. Our backend runs on a managed cloud host. Access is limited to owners and direct project staff, only as needed to deliver service. If we ever have a security incident, affected users will be notified within 72 hours per applicable law.

Children

This is a B2B website. We don't market to children and don't knowingly collect data from anyone under 18. If you believe we have, contact us and we'll delete it.

Changes to this policy

If we update this policy materially, we'll change the "Last updated" date at the top and, for active clients, send an email summary.

Contact

Questions about anything in this policy? Email [email protected] or call (618) 685-0881.

Alpheento · Maryville, IL · Last updated June 2026. Governed by the laws of the State of Illinois.