Industry · Multifamily Housing

Technology for St. Louis-area apartment communities

Mobile access, smart thermostats, video intercoms, resident-app platforms and the support to keep them running, for apartment communities across St. Louis and the Metro East.

Overview

Why multifamily tech is different from every other install.

A modern apartment community competes on amenities. The pool, the gym, and the granite countertops have been table stakes for a decade. What's changed is that residents now expect their apartment building to feel like a smart home the moment they sign the lease. Mobile-credential access at the front door and unit door. App-controlled thermostat. Video intercom that rings their phone. Package lockers that work. All of them are now affordable, and they can help a building compete for renters and run leaner.

The challenges we hear

The multifamily problems we solve at scale.

These are the problems that show up on the first multifamily walk-through — leasing office to rooftop amenity.

The challenge

High operating costs from inefficient HVAC
Older buildings run HVAC on static schedules that don't reflect actual occupancy. Vacant units keep heating and cooling at the last resident's setpoint. Per-unit smart thermostats with vacancy setbacks can meaningfully cut utility costs (industry estimates; results vary by building and market).

How we approach it

Per-unit smart thermostats with an energy-saving vacancy setback you choose, tied to lease status. See building automation.

The challenge

Move-out turn-time hurting occupancy
Traditional fob systems mean every move-out requires rekeying or fob retrieval — usually half a day of property-manager time. Mobile-credential systems revoke instantly. Turn-day work drops from hours to minutes.

How we approach it

Mobile credentials revoked the day the lease ends, so the turn starts right away. See access control.

The challenge

Resident complaints about deliveries and visitors
Buzzer intercoms don't work when residents aren't home. Delivery drivers can't get in without someone answering. Package rooms overflow. Modern video intercoms and package lockers solve all three problems in one project.

How we approach it

A video intercom that calls residents’ phones, delivery codes, and lockers sized to your volume. See video intercom & package.

The challenge

Competitive pressure from new construction
New construction increasingly markets "smart apartment" features. Existing properties competing for the same tenants need the same or comparable features to lease at the same rates.

How we approach it

A smart-apartment bundle (access, thermostats, intercom, resident app) phased into your existing building. See smart apartments.

The challenge

Front-desk staff drowning in routine tickets
Without modern intercoms and resident apps, front-desk staff spend hours per day on buzz-ins, thermostat complaints, and "I can't get in" calls. Each of those is automatable.

How we approach it

A phone-based intercom and one resident app, so residents handle buzz-ins and thermostats themselves.

The challenge

Aging access systems past end-of-life
Many properties run access control installed 10–20 years ago. Replacement parts are scarce. Vendor support has ended. The risk of a complete failure grows monthly.

How we approach it

A phased move to a supported cloud platform, with residents keeping access at every step.

How we start

Every project begins with your specific scenario.

Bring us the building you’re trying to fix, and we’ll design from there.

Tell us your scenario
Bring us the project you're actually planning — building size, current tech, what's working, what's not. We'll design around your real constraints, not a generic template.
NextSchedule a walk-through. No commitment.
Ask for references
After the walk-through, we'll connect you with property owners and operators in your industry who can speak to their experience working with us. Direct conversation, not a polished case study.
NextAsk for references whenever you’re ready.
See live installs
Want to see the tech running in a real building? When schedules align, we arrange visits to recent installs in your category. Talk to the people running the systems, not the people selling them.
NextSite visits arranged when possible.
Compliance & considerations

What multifamily owners need to know before we start.

Multifamily-specific requirements we plan around from day one — occupied units, resident schedules, leasing calendars.

Fair housing considerations

Smart-apartment features must be available to all residents — including those without smartphones. We deploy mixed credentials (mobile + physical card/fob) and ensure no resident is forced into a digital-only flow.

Accessibility standards

Intercom panels, package lockers, and access readers must meet ADA height and reach requirements. We specify and install to compliance specs.

PMS integration data handling

Resident data flowing between Yardi/RealPage/AppFolio and the access platform should follow industry data-handling practices. We configure integrations to minimize data exposure.

Camera placement and privacy

Cameras avoid in-unit and bathroom areas. Common-area placement is scoped to typical reasonable-expectation-of-privacy standards. We document camera locations as part of project handoff.

For contractors & developers

Building or renovating apartments? Send us the plans.

We price low-voltage scope for general contractors and developers on new construction and major renovations. Vendor info for contractors.

Send plans & specs

Use the contact form and choose “Bid invitation / plans & specs” — we’ll reply with where to send plans and specs, and confirm quickly whether we’ll bid.

What we can price

Structured cabling, building WiFi, access control, video intercoms, package lockers, cameras and smart-apartment systems, phased to your construction schedule.

FAQ

Frequently asked questions

Questions we get on the first multifamily walk-through — leasing, resident-app, turn-day, and CapEx.

Yes. Most multifamily work is phased by building, floor, or stack. We plan cutovers so residents keep access throughout; phases are communicated in advance and coordinated to lease cycles where possible.

Most modern platforms offer Yardi, RealPage or AppFolio integrations; we confirm the exact integration at design. Where the integration is in place, new residents are provisioned and departing residents removed automatically.

They get a physical credential (key card or fob). Salto KS and ButterflyMX both support mixed deployments, so the smart features stay available to residents who want them.

Most owners include it as a building amenity covered in the operating budget. Some operators add a small monthly "smart amenity fee" to the lease; residents typically pay because the convenience is visible.

Industry estimates put most smart-apartment deployments at an 18–30 month payback. The drivers are utility savings, faster turns, fewer front-desk calls and higher rents on smart-equipped units. Results vary by building and market.

Yes. Access usually comes first (fastest payback). Thermostats and intercom in phase two. Resident app is most valuable once multiple systems integrate.

A package locker system sized to your delivery volume. Drivers or staff load the lockers, and residents pick up with an app code. Many properties replace the existing package room entirely.

Yes. We handle communications, app onboarding, in-person Q&A in the lobby, and first-week support calls. Property managers don't become the help desk.

New construction is easier in some ways, because we can design cabling and infrastructure during the build. Bring us in at the design phase. General contractors and developers can use our contact form and choose "Bid invitation", and we'll reply with where to send plans and specs.

Your next move

Planning upgrades for an apartment community?

Your free three-option design: Good / Better / Best, line-item, yours to keep. We respond within 24 hours.