Solution · Video Intercom & Package

Video intercoms & package rooms for St. Louis-area properties

Video intercoms residents answer on their phones, package lockers that end the overflowing package room, and visitor workflows that don’t depend on a doorman.

Overview

The front door is where residents judge the building

Many apartment buildings still handle visitors and packages the way they did decades ago: a buzzer at the door, a package room full by Tuesday, and a front desk fielding “the delivery driver is here” calls all day.

A modern setup fixes all three. A video intercom calls the resident’s phone wherever they are. Delivery codes let drivers in without anyone answering. Lockers sized to your volume hold packages until residents pick them up with a code. The front desk gets its day back, and prospective residents see a modern building on the tour.

We install ButterflyMX for cloud-based intercoms that work through a resident app, and Comelit where existing wiring or the building’s needs favor a wired system. For packages, we size and install a locker system to your delivery volume and connect notifications to the resident app where the platform supports it.

Problem → fix

Front-door and package-room problems we fix

If any of these sound like your lobby, leasing office or package room, this is the work we do.

The problem

Drivers can’t get in, so deliveries are left outside or taken back.

How we fix it

Delivery codes on a cloud video intercom. Drivers get in, drop off and leave, and every code use is logged.

The problem

The package room overflows, and packages go missing.

How we fix it

A locker system sized to your volume. Residents get a pickup code, and every package is tracked.

The problem

Front-desk staff spend hours on buzz-in calls.

How we fix it

The intercom calls residents directly. Staff only step in when there’s a real problem.

The problem

Residents miss visitors because the intercom only rings a landline or a unit panel.

How we fix it

Calls go to the resident’s mobile phone, at work, at the gym or out of town.

The problem

Your buzzer system dates to the 1990s and parts are gone.

How we fix it

A supported replacement with firmware updates and integration with your access control and cameras.

The problem

Move-ins and move-outs mean manually updating the intercom directory.

How we fix it

Most modern platforms offer Yardi, RealPage or AppFolio integrations; we confirm the exact integration at design.

What we install

What we install at the front door and package room

Intercoms, lockers, delivery codes and the integrations that tie them to the rest of the building.

01

Cloud video intercoms

ButterflyMX panels that call residents’ phones through the app, with two-way video and audio, delivery codes and one-time guest keys.

02

Wired video door entry

Comelit systems with modern image quality for buildings with existing intercom wiring, or where a cloud model isn’t the right fit.

03

Package lockers

Locker banks sized to your volume, with app notifications, reminders and oversized compartments.

04

Delivery codes and guest pre-authorization

Recurring codes for carriers and one-time codes for guests, contractors and food delivery, all logged.

05

Access and camera integration

Intercom and access share the front door and the same credentials, and every entry is tied to camera footage.

What drives cost

What drives the cost of an intercom and package project

Entries and delivery volume set most of the scope.

Number of entries

Each front door, gate or vestibule needs its own panel, power and door-hardware tie-in.

Cloud vs. wired intercom

Cloud panels need network and a subscription; wired systems may reuse existing wiring.

Locker size and count

Sized to your peak delivery volume and how quickly residents pick up.

Existing wiring and door hardware

Reusable cable and strikes lower cost; new runs or new door hardware add it.

Subscription fees

Cloud intercoms and many locker platforms charge monthly per unit or per panel. We show those separately.

Integrations

Tying into access control, cameras and your property-management software adds configuration time.

Every project gets a free walk-through and a line-item design at three price levels.

Local service

Video intercom & package installation across St. Louis & the Metro East

A recent example is a 60-unit apartment property in Edwardsville, where we installed access control and a video intercom as one project. We do the same work across Madison, St. Clair and Monroe counties in Illinois and St. Louis City, St. Louis County, St. Charles County and Jefferson County in Missouri, from garden-style communities in Glen Carbon, O’Fallon and Shiloh to mid-rise buildings in Clayton and Kirkwood and mixed-use buildings in St. Charles. Garden-style communities with several gates and mid-rise buildings with a single lobby call for different designs, and we plan for both.

Because we’re based in Maryville, we can walk your entry and mailroom, look at delivery volume with your staff, and come back on site when a panel needs attention. Larger projects beyond the metro are taken on by arrangement. See our service area.

How we deliver

How an intercom and package project runs

Four phases, one project lead, line items from day one. An optional service agreement covers the intercom and access systems we install.

01
Walk-through Front door, lobby, mailroom, current package situation and delivery volume.
02
Spec and locker sizing Intercom and lockers specified to your volume and layout. You see what goes where before we order.
03
Install and integrate The intercom replaces the buzzer, lockers go in the mailroom, and integrations are configured.
04
Resident rollout Onboarding email, a lobby Q&A, first-week support and training for front-desk staff.
Industries

Who needs a better front door

Multifamily needs resident-app intercoms and lockers, portfolios need one standard across properties, and commercial buildings need visitor pre-registration.

Platforms

Intercom platforms we install and support

ButterflyMX for cloud video intercoms and Comelit for wired door entry, tied into Salto, Allegion or UniFi access at the same door. Package lockers are specified to your volume and resident app. Comparing intercoms? Read ButterflyMX vs. Comelit. We can also work with other platforms on request.

BUTTERFLYMXCOMELIT
FAQ

Video intercom & package questions

Doorman-free entry, lockers and sizing, intercom choice, non-app residents and install time.

Yes. Residents handle their own visitors by video call from their phone, so you don't need a doorman for routine entry.

A driver or staff member scans the label, the locker assigns and opens a compartment, and the resident gets a notification with a pickup code. Carrier participation varies by locker platform and local route, so we confirm how drivers will use it at design.

We size lockers to your peak weekly delivery volume and how quickly residents usually pick up (often within 24–48 hours). The number of compartments per unit varies widely by property, so we size at design from your actual numbers.

Locker systems include oversized compartments for boxes that don't fit standard slots. For packages too large for any locker (furniture, large appliances), you still need a small holding area or staff handling.

We install ButterflyMX and Comelit. ButterflyMX is cloud-based and works through a resident app; Comelit covers wired buzz-in systems with modern image quality. We choose based on your building, wiring and property-management software.

Cloud-based video intercoms are mobile-first, require internet, and suit modern multifamily and commercial buildings. Wired systems offer traditional buzz-in with modern image quality and suit buildings with existing wired infrastructure or where cloud isn't the right fit.

Yes. Residents can be assigned a physical credential or have visitors call a backup number. The intercom doesn't require the app, though most residents use it once they try it.

Cloud video intercoms ring the resident's mobile phone from anywhere, so they can let in a visitor or delivery from another city. They can also pre-authorize specific guests for a date range.

The intercom hardware install is typically 1–2 days. Setup with your property-management software and resident provisioning usually add 1–2 weeks, and resident rollout another 1–2 weeks. Plan on roughly a month start to finish.

Your next move

Ready to fix your front door and package room?

Your free three-option design: Good / Better / Best, line-item, yours to keep. We respond within 24 hours.